FAQs
Ordering
To place an order, click the "add to cart" link next to a product and then click on the "go to checkout" link to begin the order process. The site will guide you through the necessary steps. If you need assistance with your order please contact our online call center at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays).
With every merchandise order over $100 at valentino-beauty.us, you have the opportunity to receive up to 2 free samples of your choice. You can view the selection of available samples during checkout. After you have selected up to 2 samples, your samples will be automatically added to your shopping bag. If your order is not completed during this visit, the samples will be removed from your shopping bag and may no longer be available. Due to the limited nature of the free samples, we regret that we are unable to reship samples if they arrive damaged, if you received the wrong one, or if one is missing from your order. Substitutions will be made for out of stock samples. Only one of each sample can be added per order. These products and gifts are not redeemable for cash. If you do not wish to receive any sample, you may proceed without choosing samples and go directly to checkout.
A contact phone number is required by most shipping carriers in the event of issues relating to your order. We will only use this information to respond to your requests and/or contact you, if necessary, about your order.
When placing an order you may enter a separate delivery address. The order will be delivered to the address indicated. The "My Account" area also offers an address book feature, allowing you to save different delivery addresses.
valentino-beauty.us delivers to all addresses and PO boxes within the contiguous 48 states (including MPOs and APOs). Limited overnight delivery options are available to some addresses in Alaska and Hawaii. Delivery to international addresses is currently not available.
When you place an order at valentino-beauty.us, we encode your information using Secure Socket Layer (SSL) encryption technology. This is the most advanced consumer online security technique to date. You can be assured that your order will be placed safely and securely. Your bank details are SSL encrypted and will never be kept or stored on the website without your consent.
If payment is declined, please contact your bank or credit card company first. Authorization is between our banking provider and your financial institution. If you encounter any further difficulties or have any additional questions, please contact us at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays) to verify your information so that we can prepare your order. Alternatively, you may also contact us via email at valentino@ccc.lorealusa.com.
Your credit card will be charged only when your order is shipped. You may see a temporary authorization on your account; this is replaced by the actual charge upon shipment.
The following methods are accepted for payment:
- Visa
- MasterCard
- American Express
- Discover
When your credit card is authorized, funds are put on hold until the transaction is completed. When the order is shipped, the payment will be processed.
Important information:
For your security, your billing name and address must match the credit card used for payment. We reserve the right to cancel any order that does not match this criterion.
For any technical difficulties you are experiencing with our website, please contact our online call center at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays).
If you have correctly entered all your information and are unable to complete the checkout process, we may need further information. Please call us at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays) to verify your information so that we can prepare your order. Alternatively, you may also contact us via email at valentino@ccc.lorealusa.com.
Once you click the "Submit order” button your order is submitted for processing. We try and fulfill orders within 1-2 business days.
Your order number is in the confirmation email, in the My Account area in the section Order History and in the printed documents accompanying your shipment.
Once you have confirmed your order on our site, you will receive two emails. The first confirms your order has been received; this is also your receipt. The second email is sent as soon as your order has been picked up by the shipping carrier. It contains detailed shipping information and the tracking number for your order. You can check the status of your delivery by clicking on the “Tracking code” link. If you are registered you can also track the status of your order from your own personal area in "My Orders" section. You can also click here to access our Virtual Order Assistant Bot
Orders are prepared almost immediately once they are submitted. Please note as we generally dispatch orders within 1- 2 days, it may not be possible to cancel prior to dispatch. In this instance, you would have to return your order once received in accordance with our Returns Policy.
Delivery times often vary. If you have any problems or do not receive your order by the date specified, please call us at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays) to verify your information so that we can check your order status. Alternatively, you may also contact us via email at valentino@ccc.lorealusa.com.
We are happy to rectify any errors. Please contact us at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays) to verify your information so that we can check your order and we will be happy to assist you. Alternatively, you may also contact us via email anytime at valentino@ccc.lorealusa.com.
Valentino Beauty welcomes returns within 60 days of the original ship date. Please fill out the return form and follow the instructions under "How do I make a return or exchange?" below.
We welcome the return of products purchased on valentino-beauty.us within 60 days of the original ship date.
To make a return, please complete the return form, affix the pre-paid UPS Ground return label and send the box back via UPS.
If an item arrives damaged or does not work properly, please contact us at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays) to verify your information and we will be happy to assist you. Alternatively, you may also contact us via email at valentino@ccc.lorealusa.com.
A refund will be issued to the credit or debit card used to place the initial order. You will be refunded the cost of the returned product(s) when the return is received and processed. Please refer to our Return policy for additional information.
Returns take 1 to 2 weeks to process in full. Please be patient. If you have pressing concerns or are past the expected time period please contact us at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays) to verify your information and we will be happy to assist you. Alternatively, you may also contact us via email anytime at valentino@ccc.lorealusa.com.
We wish to ensure your complete satisfaction every time you shop at valentino-beauty.us. We will gladly accept the return of any item purchased on valentino-beauty.us within 60 days of purchase. If you receive a damaged, defective or incorrect item, please contact us immediately for assistance at 1-877-813-0432 from 9:00am to 5:30pm ET Monday - Friday (except Holidays).
- Item(s) must be returned to us in original packaging, with all accessories, within 60 days of the shipping date.
- Returned packages must be returned prepaid. Please note we are unable to accept C.O.D. deliveries.
- Refunds are made to the original form of payment, with the exception of e Gift Cards, in which case a new electronic Gift Card will be emailed to the original recipient.
- E Gift Cards cannot be refunded or returned for credit.
- If the returned item is part of a Set, all products in the Set must be returned.
- Please be careful and check the message of your engraved bottle (spelling and icons) carefully before adding the product to your shopping bag and processing payment. Engraved bottles cannot be returned, exchanged or refunded.
- VAL Returns
- Valentino Beauty
- 1620 Stateline Rd E
- Southaven, MS 38671
If the return form is not available, please include your name, email address, order number and item number along with the reason for return.
If you have any questions regarding a return order, please do not hesitate to call us at 1-877-813-0432 or email us at valentino@ccc.lorealusa.com, and we will be happy to assist you.
- 1.On the return form, please print the product item number, description, quantity and reason for each product returned.
- 2. Carefully pack your return in the original package with the completed Return Form to prevent damage during transit and ensure the quickest processing.
- 3. Affix the pre-paid UPS Ground return label and send the box back to us via UPS.
- 4. If a return label is not available, please address your package to:
- VAL Returns
- Valentino Beauty
- 1620 Stateline Rd E
- Southaven, MS 38671
Fragrance
You will find the newest Valentino Beauty products at valentino-beauty.us: fragrances, beauty products, limited editions, gifts & sets, e-Gift cards, special offers and more. We do our utmost to ensure all our products are available, but items do occasionally go out of stock temporarily. You can also find Valentino Beauty products at department stores. Click here to visit our Store Locator. You'll be able to refine your search using your browser's location features or enter an address.
All Valentino perfumes, ancillaries and accessories are initially inspired by the creator himself. He provides the creative impulse, then follows up on each project, giving each creation his easily recognizable style and absolute desire for perfection.
They all contain a concentrate of perfume, with alcohol and water. The different terms correspond to the quantity of perfume in the concentrate as a percentage, as follows: 16% to 25% for "Parfum"; 11 to 15% for an "Eau de Parfum"; 6% to 10% for an "Eau de Toilette"; and 3% to 4% for an "Eau de Cologne".
Valentino Cologne is a universal fragrance that can be used by both men and women. It is inspired from the original colognes dating to the 14th century, which were known for their miraculous virtues.
The raw materials used in the composition of Valentino Cologne play an essential role in the olfactory durability of this creation. Its concentration (10 degrees as opposed to the traditional 5 degrees in a classic Eau de Cologne) also adds to its exceptional presence. The result is a persistent accord, a harmonious balance between freshness and energy, as well as a sensation of cleanliness and sensuality.
General
The information you supply is strictly confidential. It will only be used internally by Valentino Beauty for deliveries or customer service. Your credit card details are SSL-encrypted and will never be stored online or accessed without your permission.
Almost all Valentino Beauty products are available for purchase on valentino-beauty.us. We do our utmost to ensure all our products are available, but Items do occasionally go out of stock temporarily. Our Store Locator allows you to find one of our authorized retailers.
You need an account to create a wish list. To add any product(s) to your wish list, just click the "Add to wish list" icon in the relevant product page You will be brought to your wish list, where the item will be added. You can choose to configure a public or private wish list. You may share the list by e-mail with family and friends, or you can choose to keep it to yourself in your account.
You can subscribe to the Valentino Beauty newsletter either by clicking on the "newsletter" link at the top of a website page or by entering your email address in the field in the newsletter zone at the bottom of our web pages. You can also subscribe while creating an account.
You may choose whether or not you would like to receive emails from us. You may change your preferences with respect to email at any time by clicking the "unsubscribe" link at the bottom of every email you receive from us or by updating your personal data in the My Account section.
The manufacturing of our perfumes is controlled by the quality criteria of the Haute Parfumerie Française. These are extremely strict controls of the raw materials, the fragrance itself, and the packaging.
You can send us your comments by contacting Valentino Beauty Consumer Relations via email at valentino@ccc.lorealusa.com.
Please check our Privacy Policy.
If you still can’t find the answer to your question, you can email us for assistance at valentino@ccc.lorealusa.com. All messages are read by live operators.
My account
Signing up is fast and easy. Simply click the register link in the Sign In/Register area, at the top right of the website, enter your personal details and click "Create an account". Click here to create an account.
Register at My Account for access to the following benefits:
- Offers: exclusive samples, private sales, products and promotions.
- Ease of use: save your personal information, and access your order history, recently viewed products to speed the re-order process.
- Favorites: save a wish list of your favorite products for easy access.
- To register, click "Sign In/Register" on the top right of our website.
You will also be given the option to register when placing an order.
All of the information you supply is strictly confidential. It will only be used by Valentino Beauty to make a delivery or to improve our service to you. It will never be shared or sold.
You can place an order without creating an account. Our registered users can track orders, review their order history and make orders without having to re-enter their details. This saves time every time you place an order.
You can request a new password at the "Sign In" section of the website. Click on the "forgotten password" link, enter your email address and confirm your request. Your new password will be emailed to you. Click here if you forgot your password.
You can change your password within the "My Account" area in "My Profile". Just click on "Change my password", enter your current password and your new one, and click on "Save changes".
You can change your personal data within the "My Account" area in the "My profile" section. Click here to update your profile.
Loyalty Program
Valentino Beauty Dreams Club is the Valentino Beauty loyalty program where members enjoy exclusive offers, early access to seasonal promotions, and so much more! To join, simply sign up online.
Your member account is activated the day you enroll in the Valentino Beauty Dreams Club and your tier status in the loyalty program lasts through the end of the current calendar year.
Once you’ve enrolled, you can earn rewards by completing purchases at valentino-beauty.us. For the best experience, create an account to view your order history and rewards in one place.
If you already have an account, remember to log in each time you place an order to ensure your order history will continue to be tracked.
Please note Valentino Beauty Dreams Club have terms and conditions and certain restrictions apply for valentino-beauty.us. Not valid at other retailers. For full terms and conditions, please review the disclaimer within your rewards email.
Customers will earn rewards based on their annual spend on valentino-beauty.us.
“White” status is given to customers who spend up to $200/year.
“Pink” status is given to customers who spend > $200/year up to $500/year.
“Red” status is given to customers who spend > $500/year.
For more information on available rewards, please visit your rewards page or login to your account.
Rewards will be offered to the customer via gifts with purchase at checkout. For birthday rewards, customers will receive an email on the first day of their birthday month. Please be sure to update your birthday information in your account profile or here if you do not have an account.
For status achievement gifts, the gift with purchase promotional code will be added automatically to the customer’s next purchase. For other gifts and rewards, emails will be sent quarterly and monthly. For exclusive promotions, emails will be sent at the time the promotions occur.
You will receive an e-mail notification once you have a reward available.
You can also log in to your account and view your offers page.
Your Valentino Beauty Dreams Club status is calculated each calendar year.
Your membership status expires on the last day of the current calendar year.
Yes. Log in to your account and visit your account page to check your current status. If you do not have an account on valentino-beauty.us, check your recent emails from Valentino Beauty and refer to the link ‘view my rewards’ at the bottom of the email.
For questions, please contact Customer Service.
Log in to My Account and update your information at any time. If you do not have an account you can create one here.
For questions, please contact Customer Service.
OFFICIAL RULES
OFFICIAL RULES
The Voce Viva Chorus Sweepstakes
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. THE ODDS OF WINNING DEPEND UPON THE NUMBER OF ELIGIBLE ENTRIES RECEIVED DURING THE GIVEAWAY PERIOD.
1. PROMOTION: The Voce Viva Chorus Sweepstakes (the “Sweepstakes”) starts on September 12, 2021 at 10:00 AM Eastern Time (“ET”) and ends at 2:00 AM ET on October 11, 2021 (“Sweepstakes Period”). Sponsor’s computer shall be the official timekeeper for all matters related to this Sweepstakes.
2. ELIGIBILITY: Open only to legal residents of the fifty (50) United States (excluding Puerto Rico) and the District of Columbia, 18 years of age or older at time of entry. Anyone under the age of majority in their state, (eighteen (18) in most states, nineteen (19) in Alabama and Nebraska, and twenty-one (21) in Mississippi) at the time of entry must also have the consent of one of his or her parents or legal guardian, and a parent or other legal guardian must agree to the enforceability of these official rules. Void where prohibited. Employees (and their immediate families (parent, child, spouse or sibling and their respective spouses, regardless of where they reside) and those living in their same households, whether or not related) of Valentino (“Sponsor”), Lady Gaga and their respective parents, affiliates, subsidiaries and advertising and promotion agencies are not eligible to enter or win. By participating entrants agree to be bound by these Official Rules and the decisions of the judges and/or Sponsor, which are binding and final on matters relating to this giveaway. Sweepstakes is subject to all applicable federal, state and local laws.
3. TO ENTER: During the Sweepstakes Period, 1) visit Instagram and TikTok collectively (each a “Platform”) on your desktop or mobile device, and follow @valentino.beauty if you do not do so already; 2) Create a video that duets the Lady Gaga video on @valentino.beauty by singing or lip syncing to “Sine from Above” along with Lady Gaga and submit using #VoceVivaChorus #Sweepstakes. All online entries must be received by 2:00 AM ET on October 11, 2021 to be eligible. Limit one (1) entry per person per platform for a for the duration of the Sweepstakes Period. Multiple Entries received from any person or Platform after the first Entry received will be void. Entries generated by script, macro or other automated means or means which subvert the entry process will be void. All Entries become the property of Sponsor and will not be acknowledged or returned.
To participate in the Sweepstakes, you must have a non-private Instagram and TikTok account. If you do not have an Instagram or TikTok account, download the application to your mobile device or go to www.instagram.com and www.tiktok.com and create an account according to the instructions. Creating an account is free and you may be asked to agree to the terms of service and privacy policy of the relevant platform. This Sweepstakes is in no way sponsored, endorsed or administered by, or associated with Instagram or TikTok. Any questions, comments or complaints regarding the Sweepstakes should be directed to Sponsor, not Instagram or TikTok. If you choose to enter using your mobile device, standard data fees may apply. See your wireless provider for pricing plan details. Entry must meet Tik Tok's Terms of Service at https://www.tiktok.com/legal/terms-of-use?lang=en its Community Guidelines at https://support.tiktok.com/en/privacy-safety/community-policy-en.
4. REQUIREMENTS OF ENTRIES: Any photo, video or comment submitted in connection with the Sweepstakes: (i) must be original work of entrant; (ii) must be truthful and accurate; (iii) may not include any exaggerated product claims or criticisms of third party products; (iv) may not be inappropriate, offensive, libelous or defamatory, pornographic, unlawful or plagiarized, as determined by Sponsor in its sole discretion; (v) must not be harassing, abusive, threatening, harmful, vulgar, profane, obscene, excessively violent, racially, ethnically or otherwise objectionable or offensive in any way, as determined by Sponsor in its sole discretion; (vi) may not violate or encourage others to violate any applicable law, statute, ordinance or regulation; (vii) may not defame or invade publicity rights or privacy of any person, living or deceased, or otherwise infringe upon any person’s personal or property rights or any other third party rights; (viii) may not contain commercial or corporate advertising, including but not limited to corporate logos, brand names, and slogans, other than those relating to Sponsor; and (ix) if found to be in violation of these rules will be disqualified and therefore removed from the Sweepstakes.
5. PERMISSION: By submitting a Sweepstakes entry, entrant hereby grants permission for the Sweepstakes entry to be posted on Sponsor’s, Lady Gaga’s and their affiliates, branded websites and social platforms. Entrant agrees that Released Parties (as defined below) are not responsible for any unauthorized use of Sweepstakes entries by third parties. Released Parties do not guarantee the posting of any Sweepstakes entry. Entrants agree that they will not use the entry for any other purpose, including, without limitation, posting the Sweepstakes entry to any online social networks, without the express consent of Sponsor in each instance.
6. DRAWING: One (1) potential winner will be selected in a random drawing held on or about October 13, 2021 from all eligible entries received by Sponsor. Odds of winning depend on the number of eligible entries received
7. WINNER NOTIFICATION: Potential winner will be notified on or about October 13, 2021 via Platform of entry. If user has enabled direct messaging on their Instagram or TikTok account, potential winner will be notified via direct message on their Instagram or TikTok account from Sponsor. If potential winner does not have direct messaging enabled, the potential winner will receive prize notification via a comment on their submitted Instagram or TikTok post from Sponsor. Potential winner may be required to execute and return an affidavit of eligibility, a liability release and, where lawful, publicity release within seven (7) days of date of issuance. If such documents are not returned within the specified time period, a prize or prize notification is returned as undeliverable, Sponsor is unable to contact a potential winner, potential winner does not respond to Sponsor’s communication with 48 hours from time of contact for any reason, or a potential winner is not in compliance with these Official Rules, prize will be forfeited and, at Sponsor’s discretion up to three (3) alternate winners may be determined, after which the applicable prize will remain un-awarded. If a potential winner is an eligible minor in his/her jurisdiction of residence, prize may be awarded in the name of his/her parent or legal guardian who will be responsible for fulfilling all requirements imposed on winner set forth herein.
8. PRIZES: A trip for winner and one (1) guest to Las Vegas, NV to attend a Lady Gaga concert in October 2021. Trip package includes round trip, coach-class air transportation for two (2) from a major airport near winner’s home (determined by Sponsor in its sole discretion) to Las Vegas, NV; and two (2) nights hotel stay at a hotel determined by Sponsor in its sole discretion (single room, double occupancy) and Gift card for travel expenses. Winner and guest must travel on the dates determined by Sponsor in its sole discretion or prize will be forfeited. Winners are obligated to work with Sponsor’s travel agent to book trip immediately upon winner confirmation. Travel and accommodations are subject to availability. Travel must be round trip. Sponsor will determine airline and flight itinerary in its sole discretion. No refund or compensation will be made in the event of the cancellation or delay of any flight. Travel is subject to the terms and conditions set forth in this Sweepstakes, and those set forth by the Sponsor’s airline carrier of choice as detailed in the passenger ticket contract. All expenses and incidental travel costs not expressly stated in the package description above, including but not limited to, meals, incidentals, gratuities, passenger tariffs or duties, airline fees, surcharges, airport fees, service charges or facility charges, personal charges at lodging, security fees, taxes or other expenses are the responsibility solely of winner. Unless child of winner, travel companion must be eighteen (18) years of age or older as of the date of departure and must travel on same itinerary and at the same time as the winner. If winner is a minor in his/her place of residence, travel companion must be winner’s parent/legal guardian. Travel companion must execute liability/publicity releases prior to issuance of travel documents. Travel restrictions, conditions and limitations may apply. If in the judgment of Sponsor air travel is not required due to winner’s proximity to prize location, ground transportation will be substituted for round trip air travel at Sponsor’s sole discretion. Sponsor will not replace any lost, mutilated, or stolen tickets, travel vouchers or certificates. Approximate Retail Value (“ARV”): up to $3,000.00 USD. Actual value may vary based on airfare fluctuations, currency rate fluctuations, and distance between departure and destination. Winner will not receive difference between actual and approximate retail value. Prize is non-transferable and no substitution will be made except as provided herein at the Sponsor’s sole discretion. Sponsor reserves the right to substitute the prize (or a component thereof) for one of equal or greater value if the designated prize should become unavailable for any reason. Winner is responsible for all taxes and fees associated with prize receipt and/or use specified herein as being provided, including security fees, luggage fees, meals, souvenirs, upgraded room accommodations, miscellaneous hotel expenses, gratuities and other expenses not explicitly included in the Prize package are the sole responsibility of the winners.
Winner is responsible to review terms and conditions of concert venue to ensure compliance to any health and safety regulations regarding venue’s COVID protocol.
9. GENERAL CONDITIONS: Released Parties (as defined below) are not responsible for lost, late, incomplete, inaccurate, stolen, misdirected, undelivered, garbled, illegible or postage-due mail, entries or email; or for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the Sweepstakes, including, without limitation, errors or difficulties which may occur in connection with the administration of the Sweepstakes, the processing of entries, the announcement of the prizes or in any Sweepstakes-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by site users, tampering, hacking, or by any equipment or programming associated with or utilized in the Sweepstakes. Released Parties are not responsible for injury or damage to participants' or to any other person's computer related to or resulting from participating in this Sweepstakes or downloading materials from or use of the website. Persons who tamper with or abuse any aspect of the Sweepstakes or website or who are in violation of these Official Rules, as solely determined by Sponsor, will be disqualified and all associated entries will be void. Should any portion of the Sweepstakes be, in Sponsor’s sole opinion, compromised by virus, worms, bugs, non-authorized human intervention or other causes which, in the sole opinion of the Sponsor, corrupt or impair the administration, security, fairness or proper play, or submission of entries, Sponsor reserves the right at its sole discretion to suspend, modify or terminate the Sweepstakes and, if terminated, at its discretion, select the potential winners from all eligible, non-suspect entries received prior to action taken or as otherwise deemed fair and appropriate by Sponsor. Entrants, by participating, agree that Sponsor, Lady Gaga and their respective parents, affiliates, subsidiaries and advertising and promotion agencies and all of their respective officers, directors, employees, representatives and agents (collectively, “Released Parties”) will have no liability whatsoever for, and shall be held harmless by entrants against, any liability, for any injuries, losses or damages of any kind, including death, to persons, or property resulting in whole or in part, directly or indirectly, from acceptance, possession, misuse or use of any prize or participation in this Sweepstakes. Each winner, by acceptance of prize, except where legally prohibited, grants permission for Sponsor and its designees to use his/her name, address (city and state), photograph, voice and/or other likeness and prize information for advertising, trade and promotional purposes without further compensation, in all media now known or hereafter discovered, worldwide in perpetuity, without notice or review or approval. In the event of a dispute regarding entries received from multiple users having the same e-mail account, the authorized subscriber of the e-mail account at the time of entry will be deemed to be the entrant and must comply with these Official Rules. Authorized account subscriber is the natural person who is assigned the e-mail address by the Internet Service Provider (ISP), on-line service provider, or other organization responsible for assigning e-mail addresses. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE THE WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR WILL DISQUALIFY ANY SUCH INDIVIDUAL AND RESERVES THE RIGHT TO SEEK DAMAGES (INCLUDING ATTORNEYS’ FEES) AND OTHER REMEDIES FROM ANY SUCH INDIVIDUAL TO THE FULLEST EXTENT PERMITTED BY LAW.
10. ARBITRATION: Except where prohibited by law, as a condition of participating in this Promotion, participant agrees that (1) any and all disputes and causes of action arising out of or connected with this Promotion, or any prizes awarded, shall be resolved individually, without resort to any form of class action, and exclusively by final and binding arbitration under the rules of the American Arbitration Association and held at the AAA regional office nearest the participant; (2) the Federal Arbitration Act shall govern the interpretation, enforcement and all proceedings at such arbitration; and (3) judgment upon such arbitration award may be entered in any court having jurisdiction. Under no circumstances will participant be permitted to obtain awards for, and participant hereby waives all rights to claim, punitive, incidental or consequential damages, or any other damages, including attorneys' fees, other than participant's actual out-of-pocket expenses (i.e., costs associated with participating in this Promotion), and participant further waives all rights to have damages multiplied or increased.
11. USE OF DATA: Sponsor will be collecting personal data about entrants online, in accordance with its privacy policy. Please review the Sponsor’s privacy policy at www.valentino-beauty.us. By participating in the Sweepstakes, entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s privacy policy.
12. WINNERS’ LIST: For the names of the winner (available after October 27, 2021), send a self-addressed stamped envelope to: The Voce Viva Chorus Sweepstakes Winner, c/o Valentino, 10 Hudson Yards, New York, NY 10001, for receipt no later than April 27, 2022.
13. SPONSOR: Valentino, 10 Hudson Yards, New York, NY 10001